Relationship Manager
Only A Pavement Away
Thought about joining a new forward thinking & exciting charity?
Well look no further. Only A Pavement Away is the charity that supports people looking to rebuild their lives through employment opportunities in hospitality. We act as the conduit which links hospitality employers and the referral charities and organisations who represent and support our members.
The Only A Pavement Away Team has a culture of commitment, diversity, dedication and a desire to achieve the best results in the interest of our Members and Partners. We guarantee a fast paced but enjoyable working environment where a team ethic is core to our culture.
Key Responsibilities
We’re looking for a driven individual to join our team and play a pivotal role in helping our candidates achieve their full potential. They will be required to;
- Build strong relationships with our candidates, identifying the additional support they may require during their employment journey with us (e.g. financial or L&D) and collaborate with candidates on what they would like their future career path to be.
- Deliver and manage our candidates’ journey to employment, tracking the applications’ process with both charity and employment partners to ensure they are matched to an appropriate role.
- Onboard new referral and employment partners, ensuring partners understand our organisation’s guidelines and processes.
- Strengthen existing referral and employment partner relationships via collaborations and frequent communications.
- Cross-collaborate with internal and external teams to ensure successful outcomes for our candidates.
- Deliver presentations to both small and larger groups of stakeholders at internal and external events.
- Travel within the UK and Ireland.
- Occasional evening and weekend work required to support at company events, time in lieu will be provided upon these occasions.
Experience & Skills
The person we are looking for needs:
- The ability to work both independently and collaboratively with our team and external stakeholders.
- Excellent communication skills combined with confidence and enthusiasm in order to properly engage and motivate candidates.
- Exceptional and professional presentation skills, providing a clear structure to the information communicated.
- Empathy, patience, tenacity & a desire to help others.
- Strong organisational skills and the ability to prioritise tasks effectively.
- Proficiency in Microsoft Office, Salesforce and related software
- Clear DBS check
It would be an added benefit if the candidate also had:
- Experience within the charity, custodial, military or hospitality sector.
- Experience with individuals facing barriers to employment.
- An understanding of the various potential challenges our candidates could face, based on their history and backgrounds.
Benefits
- 25 days holiday
- 2 weeks additional leave for Christmas & New Years (non-contractual)
- Birthday Day Off (non-contractual)
- Seasonal Wellness Days Off (non-contractual)
- Apprenticeship opportunities
- Assistance program with 24/7 Health & Wellbeing Support
Privacy Notice for Staff Recruitment
Only A Pavement Away is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
We strive to review all applications within 7 working days of receiving them. However, due to the exceptionally high volume of applications we are currently receiving, we may not be able to respond personally to every applicant.
If you haven't received a response by phone or email within the next 14 days, please consider your application unsuccessful on this occasion.
We would like to keep your details on file so that we can assist you in the future. For details on how we process your personal data, please refer to our privacy policy here.
If you prefer that we do not retain your CV and personal details to inform you about other job vacancies that may be of interest to you, please send an email to enquiries@onlyapavementaway.co.uk. We will process your request in accordance with current GDPR legislation.